We’re here to help you with orders, shipping, custom requests, and collaborations. Every Etaliya creation is handcrafted with care — and so is our support.
We typically respond to all inquiries within 24 hours during our working hours. Our customer support team is available Monday to Saturday, 09:00 AM to 7:00 PM (IST) to ensure timely assistance.
Yes, Etaliya ships internationally. We currently serve customers in India and the United States, and selected international locations. Shipping availability, timelines, and charges may vary based on the destination.
Order modifications or cancellations are possible only before the order is processed or shipped. Once dispatched, changes may not be allowed. We recommend contacting our support team as soon as possible for assistance.
We welcome collaborations with designers, retailers, influencers, and corporate partners. If you’re interested in working with Etaliya, please reach out to us via our contact form or email with details about your proposal.